Bagus Santoso, Vica Tendenan, Astrid Maulida, Farida Kumala Ratih, Fera Febriana Sritutur, Nurul Uswatun Hasanah
Kartu Prakerja Program (Prakerja) is the Government of Indonesia’s initiative to improve the competence, productivity, competitiveness, and entrepreneurial skills of the Indonesian labour force. This program is intended for job seekers, workers who have experienced job termination, and/or workers in need of skills improvement, including micro and small business owners.
Prakerja has been serving a double mission as part of the National Economic Recovery Program in response to the COVID-19 pandemic (semi-social assistance scheme) for three years. Due to the pandemic, Prakerja training under the semi-social assistance scheme was conducted online. In 2023, Prakerja has transitioned back to its normal scheme or original design, refocusing its goals as a skill development program to enhance the competencies of the Indonesian workforce. Under the normal scheme, Prakerja training is also conducted offline, in addition to online. From April 2020 to July 2023, more than 17 million people have benefited from Prakerja.
The study aims to:
- Understand the perceptions and satisfaction of beneficiaries regarding the overall services of Prakerja Normal Scheme.
- Learn about the strengths and uniqueness of Prakerja business process based on the experience of beneficiaries (user journey) of Prakerja Normal Scheme.
- Provide constructive policy recommendations to the government regarding the implementation of Prakerja Normal Scheme going forward.
The evaluation of Prakerja training in this study adapts the 4-Level Training Evaluation Method, which includes Reaction, Learning, Behavior, and Results. This method is applied to the user journey of Prakerja beneficiaries, starting from the registration process until the completion of the first training.
The data analysis was conducted using a mixed-methods approach, which is a method that combines simple quantitative and qualitative analyses. The quantitative analysis in this study was performed using descriptive statistics, cluster analysis, and cross- tabulation to examine relationships between variables. The qualitative analysis was performed using Word Cloud to visualize the frequency of critical themes from respondents’ answers, as a complement to the quantitative analysis.
Futher detail result please follow this link: Kartu Prakerja Program Management Report 2023